General Client Information and Fees
Frequently Asked Questions
What are the fees and rebates?
For our most recent fee schedule, please click on the Fees button above.
A Medicare rebate (approximately $149 per standard consultation) is available for up to 10 sessions per calendar year when you have a valid Mental Health Treatment Plan and referral from your GP, Psychiatrist or other eligible Medical Practitioner.
Alternatively, if your Private Health Fund policy includes cover for Clinical Psychology, you may be eligible to claim a rebate through your insurer.
How can I pay?
Payment is required at the time of your appointment.
If another person will be paying for your appointments, please contact the PPS Administration Team at the time of booking to arrange payment by credit card.
Phone: 0405 007 002
Email: [email protected]
What is the cancellation policy and how do I reschedule an appointment?
Regular attendance is important for achieving the best outcomes from therapy.
If you need to cancel or reschedule an appointment, please provide at least 48 hours' notice (2 working days). This allows us the opportunity to offer your appointment to another client who may be waiting.
Appointments cancelled with less than 48 hours' notice, or missed appointments, incur the full consultation fee. Cancellation fees are not claimable through Medicare or Private Health Insurance.
To cancel or reschedule an appointment with more than 48 hours' notice, simply click the appointment link in your confirmation email.
How long are appointments?
Standard consultations are about 50 minutes in duration.
The remaining time is used by your psychologist to complete clinical notes, prepare for upcoming appointments and undertake any necessary administrative tasks.
How is my confidentiality protected?
Your privacy is treated with the utmost importance.
In accordance with the Australian Psychological Society's Code of Ethics, all personal information collected during the provision of psychological services is kept confidential and securely stored.
Confidential information may only be disclosed if:
Are reports or letters provided?
PPS specialises in psychological therapy and coaching.
Accordingly, we do not provide reports for lawyers, courts, insurance companies or other medico-legal purposes.
What are the fees and rebates?
For our most recent fee schedule, please click on the Fees button above.
A Medicare rebate (approximately $149 per standard consultation) is available for up to 10 sessions per calendar year when you have a valid Mental Health Treatment Plan and referral from your GP, Psychiatrist or other eligible Medical Practitioner.
Alternatively, if your Private Health Fund policy includes cover for Clinical Psychology, you may be eligible to claim a rebate through your insurer.
How can I pay?
Payment is required at the time of your appointment.
If another person will be paying for your appointments, please contact the PPS Administration Team at the time of booking to arrange payment by credit card.
Phone: 0405 007 002
Email: [email protected]
What is the cancellation policy and how do I reschedule an appointment?
Regular attendance is important for achieving the best outcomes from therapy.
If you need to cancel or reschedule an appointment, please provide at least 48 hours' notice (2 working days). This allows us the opportunity to offer your appointment to another client who may be waiting.
Appointments cancelled with less than 48 hours' notice, or missed appointments, incur the full consultation fee. Cancellation fees are not claimable through Medicare or Private Health Insurance.
To cancel or reschedule an appointment with more than 48 hours' notice, simply click the appointment link in your confirmation email.
How long are appointments?
Standard consultations are about 50 minutes in duration.
The remaining time is used by your psychologist to complete clinical notes, prepare for upcoming appointments and undertake any necessary administrative tasks.
How is my confidentiality protected?
Your privacy is treated with the utmost importance.
In accordance with the Australian Psychological Society's Code of Ethics, all personal information collected during the provision of psychological services is kept confidential and securely stored.
Confidential information may only be disclosed if:
- you provide your consent (for example, to communicate with your GP or another health professional)
- disclosure is required or authorised by law
- records are subpoenaed by a court
- there is a serious and imminent risk to your safety or the safety of another person.
Are reports or letters provided?
PPS specialises in psychological therapy and coaching.
Accordingly, we do not provide reports for lawyers, courts, insurance companies or other medico-legal purposes.
What is a Clinical Psychologist?
Clinical psychologists are specialists in the assessment, diagnosis and treatment of psychological and mental health problems.
They are also involved in designing and implementing a wide range of prevention and mental health promotion programs.
They variously work with infants, children, adolescents, adults and older adults. Clinical psychologists work in private practice, hospitals, universities, general medical practices, community health centres and mental health services.
They are also involved in designing and implementing a wide range of prevention and mental health promotion programs.
They variously work with infants, children, adolescents, adults and older adults. Clinical psychologists work in private practice, hospitals, universities, general medical practices, community health centres and mental health services.
Consultation
Consultation with a clinical psychologist involves:
- Discussing the issues of concern for the client.
- Assessing the client's emotional, intellectual and behavioural functioning.
- Exploring the thoughts, emotions and behaviour of the client, and tracing their origins.
- Helping the client develop effective ways of dealing with these difficulties.
- Helping the client to implement changes that enhance wellbeing and awareness.
- The number of sessions required will vary and is usually negotiated between the clinical psychologist and the client.
Referral to a Private Clinical Psychologist
- Speak to your GP to discuss a referral.
- Medicare rebates are available on referral from a Medical Practitioner or Psychiatrist.
Please contact us if you have any further enquiries.
